1. How To Install Older Version Of Firefox

Hi,

After restarting Firefox, I realized that Adblock Plus no more blocks ads no matter if I activate or deactivate it. This seems to be a buggy version (e.g. There are some blank lines in its context menu, preferences menu can't be displayed, etc.). The previous version was fine. How can I roll back a Firefox addon to its previous version?

Thank you for posting in the Microsoft Community forum.

Based on the above description, it appears that Icons and games are not loading.

Please provide us the answers to the following questions this would help us to troubleshoot the issue better.

1.What exactly happens when you try to load games or delete folders?

2.Are you getting any error message?

I would suggest you to follow the steps mentioned and later update us on the status of the issue.

Method 1: Try to perform System File Checker to fix the corrupted system file.

Follow the steps:

a. Press “Windows Key + C” to open Charms Bar.

b. Type “cmd” without quotes in the search box.

c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.

How To Install Older Version Of Firefox

d. Type ‘sfc /scannow’ without quotes and hit enter.

Method 2:If the issue persists then set your computer in Clean Boot state and check if the same issue occurs.

By setting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista, 7 or in Windows 8:
http://support.microsoft.com/kb/929135

Note: After clean boot troubleshooting step, follow the steps outlined by “How to reset the computer to start as usual after troubleshooting with clean boot “in the provided link to return your computer to Normal startup mode.

Method 3:If the issue persists then I would suggest you to perform system restore by referring this link.

For any Windows related issues please feel free to contact us or let us know and we will be glad to help.